How to complain ke KFC Call Center regarding criticism suggestions
If you have any problems, criticisms or suggestions, the best way is to complain to the KFC call center that can be taken. Especially we ourselves know that this food restaurant from the United States although it is known for being very experienced, but it cannot be perfect. Sometimes consumers think that the service or food is not optimal.
Of course, not all stores have similar problems, but only a few stand. It can be caused by mere opening or misunderstanding between consumers and waiters there. Therefore, it must be complained well, especially because this restaurant is known to be good and can accept criticism and suggestions.
Get to know the origins of KFC briefly
Kentucky Fried Chicken is known to have a long history so that experience serving various food products doesn’t need us to complain to KFC call centers at all. Especially if we compare it with other restaurants or fast food franchises, most of them are still number one even in Indonesia.
This fast food originated in the city of Kentucky as the name suggests, where it was first discovered and founded directly by Colonel Harland Sanders. The story is already very well known because he was previously only a French chicken salesman and didn’t have much profit so he experienced heavy pressure until depression.
But this began to change when, in 1930, he began to cook fried chicken in Corbin and it turned out to be very popular among people. Since 1939, Sanders made his own fried chicken recipe because it uses many interesting types of spices plus he has his own way of keeping the processed flavor.
This is what made Sanders later receive an award in the form of a Kentucky colonel from the local governor. The founding of the franchise occurred in 1955 where Sanders previously traveled from America to Canada and offered his wares. No wonder after that, many investors were interested in investing in Sanders’ business.
In 1978, the KFC National Training Center was opened after major investments from entrepreneurs such as Jack Massey and John Brown jr. Unfortunately, 2 years later, in 1980, Harland Sanders passed away, which became deep sad news, especially since the development of his hard work was massive at that time.
Advantages of KFC interms of products and services
If you look at its long history, it is no wonder that this franchise is endowed with many advantages, one of which is that it is easy to find stores. Now we can’t just find an outlet in a big city. But every big city needs to have many more outlets so that the distribution is fairly even.
We can see examples in big cities such as Jakarta, Bandung, Surabaya or Semarang. In a big city, there are many buffer cities where each of them must have a KFC restaurant. So you don’t have to go all the way to the city center or province because it is cheaper than at home.
Especially now that delivery services can be used quickly and cheaply without any hassle at all. You can call 14022 directly and if you don’t know the menu, you can ask the employee who picks up the phone. Please note that the service numbers for delivery and after-sales service are not the same.
For all these outlets, they are also equipped with the best facilities so that although sometimes people who complain to the KFC call center are there, it does not matter. In general, complaints about problems in the form of service from employees or lack of food are only. However, if other facilities such as eateries or playgrounds are very maximum.
You can use the room in the restaurant optimally, since the arrangement is convenient, since most shops are quite spacious. In addition, when it comes to cleanliness, it must be given priority, especially by employees with cleaning tasks. They have been well trained so that they have experience in maintaining the cleanliness of each restaurant gap according to the SOP.
Another advantage is that it is now not only used for food jams, but can be used as a coffee place. This happens due to the emergence of the latest restaurant, KFC Coffee, which looks like cafes in general. You can find a room with a minibar that is very comfortable.
How to complain to KFC Call Center if there is a problem
Any business or restaurant will definitely receive input or suggestions and even complaints from their customers including KFC. But even if it contains criticisms and complaints, we should not carelessly give it. There is a separate adab in giving complaints, one of which is that all complaints and suggestions must be in accordance with the facts.
If you do not know about the facts of it that will be criticized, contact or complain first to the call center of KFC . You can call their customer service phone number, which is 08071677777. If you feel like you’ve contacted but it turns out to be busy, you can send a complaint via email info@kfcindonesia.com only.
You can ask about the service or food results if they are not satisfactory. But you need to find the best time to do this, especially if the complaints are quite large. However, for general type, complaints can be made as usual but need to be patient with calling CS or getting their email response.
Complaining to KFC call centers can also be done through their main website directly. There will be various fields in the form of data that need to be filled in along with what customer comments are. You can fill in all these fields with your own opinions, do not fill in because you hear news from others.
In addition, if you have received a response from the company administrator, then, of course, it must be well received. His name brings criticism or complaints must definitely be ready to carry out the advice given. This advice is generally in the form of positive feedback so that it benefits consumers and businesses. So, in addition, neither party is harmed, but everything is profitable.
Alternatives to criticism other than complaining to KFC Call Center
If you fail to submit a complaint with a phone number and email address, try it through their social media like Twitter on @KFCINDONESIA and Instagram @kfcindonesia. Because of the social media delivery, you need to know how to deliver it correctly. Social media in particular is a repository of hoaxes and various fake news.
Of course, if you give advice or complaints but in fact bluff, it can lead to criminal penalties. When complaining to the KFC call center, try not to use provocative language. This language is encouraging in a particular event or condition, if the company considers it unfriendly, the response can be fatal for the whistleblower.
In addition, it is also mandatory to understand which issues are willing to be criticized or complained about. Moreover, criticism through social media must be in the form of facts, if it is in the form of opinion, it will be considered a scam. In addition, the content is negative so that it harms one of the parties between consumers and restaurants.
Therefore, complaints to the former KFC call center will have to be thought over and over again first. Think about what the good and bad effects are if you criticize one of the things from the restaurant. If it has good intentions, it must be immediately sent for the common good.
Maintaining courtesy and courtesy of the language will be the final key to expressing opinions, criticisms, or suggestions through social media. In addition, we come from Indonesia where both characteristics or characteristics must always be has. Although he understands that criticism does not violate the law, the delivery should not be against the law.
We already know how the benefits of this restaurant is famous for its flour fried chicken products. If you find poor service or food with bad taste, you can immediately send criticism and suggestions. If you are going to complain to the KFC call center , you still need to maintain dignity.